PRIVACY POLICY
 
1. WHO WE ARE
 
This Privacy Policy explains how we collect, use and protect your personal data when you visit or shop at fusionsplendor.com.
 
The data controller responsible for your personal data is:
 
Auditor Clothing Limited
Director: Dhruti Dattani
Registered in England and Wales
Company Number: 14683357
Registered Office: 35 Manor Way, London, E4 6NW, United Kingdom
Email: help@fusionsplendor.com
Phone: +44 7562 852630
 
We process your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 
2. WHAT DATA WE COLLECT
 
Depending on how you use fusionsplendor.com, we may collect the following personal data:
 
Contact and identity details such as your name, email address, phone number, billing address and delivery address.
 
Order details such as the products you buy, the order amount, the shipping option you choose and your order history.
 
Payment details. Card and other payment information is processed directly by our payment providers. We do not store your full card details.
 
Communication details such as the content of emails or messages you send us.
 
Technical data such as your IP address, browser type, device information, the pages you visit and the time of your visit.
 
3. WHY WE USE YOUR DATA AND OUR LEGAL BASIS
 
To process and deliver your order, handle payment, send order and shipping confirmations, and manage returns and refunds. The legal basis is the performance of a contract with you.
 
To answer your questions and support requests. The legal basis is the performance of a contract or our legitimate interest in responding to customer enquiries.
 
To meet our legal obligations, for example keeping accounting and tax records. The legal basis is compliance with a legal obligation.
 
To keep fusionsplendor.com secure, prevent fraud and make sure the website works properly. The legal basis is our legitimate interest in running a safe and functional online store.
 
To send you marketing emails or newsletters, but only if you have signed up for them. The legal basis is your consent, which you can withdraw at any time.
 
To analyse how visitors use our website and to show relevant advertising, where you have agreed to this through our cookie banner. The legal basis is your consent.
 
4. CUSTOMER ACCOUNTS
 
If you create a customer account, we store the details you provide so you can view past orders and check out more quickly. You can ask us to delete your account at any time by emailing help@fusionsplendor.com.
 
5. NEWSLETTER
 
If you subscribe to our newsletter, we use your email address to send you news about products, offers and updates from fusionsplendor.com. You can unsubscribe at any time using the link at the bottom of every email or by contacting us.
 
6. COOKIES AND SIMILAR TECHNOLOGIES
 
fusionsplendor.com uses cookies. Cookies are small text files stored on your device when you visit a website.
 
Strictly necessary cookies are needed for the website to work, for example to keep items in your basket and to complete checkout. These cannot be switched off.
 
Analytics and marketing cookies help us understand how visitors use our website and allow us and our advertising partners to show you relevant ads, for example on social media platforms such as Facebook and Instagram. We only use these cookies if you agree to them through our cookie banner. You can change your choice at any time in your cookie settings or browser.
 
7. WHO WE SHARE YOUR DATA WITH
 
We only share your data where it is necessary for the purposes above. This may include:
 
Our online shop platform and hosting provider, which runs fusionsplendor.com and stores order data.
 
Payment providers, who process your payment securely.
 
Delivery and courier companies, who receive your name, delivery address and, where needed, your phone number or email so they can deliver your parcel.
 
Email and marketing service providers, if you have signed up for our newsletter.
 
Analytics and advertising providers, if you have agreed to the relevant cookies.
 
Our accountants, advisers and public authorities, where we are required to do so by law.
 
We do not sell your personal data.
 
8. INTERNATIONAL TRANSFERS
 
Some of our service providers may process data outside the United Kingdom. Where this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or approved standard contractual clauses.
 
9. HOW LONG WE KEEP YOUR DATA
 
We keep your personal data only for as long as we need it for the purposes it was collected for. Order and accounting records are kept for six years after the end of the financial year in which the order was placed, as required by UK law. Newsletter data is kept until you unsubscribe. Account data is kept until you ask us to delete your account.
 
10. YOUR RIGHTS
 
Under UK data protection law you have the right to:
 
Access the personal data we hold about you.
 
Ask us to correct inaccurate or incomplete data.
 
Ask us to delete your data, where there is no legal reason for us to keep it.
 
Ask us to restrict how we use your data.
 
Object to us using your data based on our legitimate interests or for direct marketing.
 
Receive your data in a portable format.
 
Withdraw your consent at any time, where we rely on consent. This does not affect anything we did before you withdrew it.
 
To use any of these rights, please email help@fusionsplendor.com. We will respond within one month.
 
11. COMPLAINTS
 
If you are unhappy with how we handle your data, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk or by calling 0303 123 1113.
 
12. DATA SECURITY
 
We use appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. Our website uses SSL encryption, which you can recognise by the padlock symbol in your browser's address bar.
 
13. CHANGES TO THIS POLICY
 
We may update this Privacy Policy from time to time. The latest version will always be available on fusionsplendor.com.
 
Last updated: October 2026